We've been the new hire, the trainer, and the manager scrambling to get someone ready by Monday.
QuickRamp was started by Helen Zhu, PA-C. We built this because we lived the problem: disorganized onboarding, lost institutional knowledge, and the constant cycle of training someone new only to start over six months later.
Helen Zhu, PA-C
Helen is a Physician Assistant with 10+ years in medicine across four practice settings — from the operating room at UCSF to primary care clinics serving 22+ patients a day. She's onboarded new staff, trained medical assistants, and managed multidisciplinary teams. QuickRamp is built from everything she's learned about what makes onboarding work — and what makes it fall apart.
Clinical Experience
Pre/postoperative care and lifestyle education via telehealth. Worked on a multidisciplinary team with psychiatrists, dieticians, and weight management specialists. Led monthly support group meetings with 25+ patients and assisted in 80+ surgical procedures per year.
Workers compensation injury treatment, pre-employment assessments, fitness-for-duty evaluations, and DOT physicals. Coordinated care across employers, specialists, case managers, and insurance adjustors. Urgent care for lacerations, burns, fractures, and eye injuries.
Diagnosed and treated 22+ patients per day with acute and chronic illnesses. Pediatric and adult care including well-child exams, sports physicals, and well-woman exams. Minor surgical procedures — suturing, abscess drainage, and wound care.
Telehealth and mobile-based care for 15-20 patients per day across multiple counties. Comprehensive care including transition care management, ED follow-ups, preventive care, and annual wellness visits. Serving predominantly underserved populations with culturally responsive care.
Education
Why I built QuickRamp
“At every clinic I've worked at, onboarding was the same story — someone hands you a badge, points you to a computer, and says 'shadow Maria today.' Two weeks later you're expected to run a full patient load. I've been that new hire, and I've been the one scrambling to train someone when Maria leaves. The knowledge always walked out the door. I built QuickRamp so it doesn't have to.”
Andrew Yu
Andrew designed and built QuickRamp, including the onboarding plan generator, clinic knowledge base, and content platform. He has 10+ years in technical writing and developer tooling at enterprise AI and software companies including Pinecone, Splunk, and Workday, where he led docs-as-code transformations, built automated compliance systems, and managed content platforms serving thousands of users. He holds a Product Management Specialization from the University of Virginia Darden School of Business and a B.A. from UC Berkeley.
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